At Petalspop, operated by Ecomewise Innovations Private Limited), safeguarding your privacy is our highest priority. We handle your personal information responsibly, with transparency, care, and accountability. The information you provide is collected exclusively to ensure a safe and smooth shopping experience.    

In this policy, “we,” “our,” and “us” refer to Ecomewise Innovations Private Limited, while “you,” “your,” “user,” or “users” refer to individuals visiting or making purchases on Petalspop. By accessing or using our platform, you agree to the practices outlined below. If you do not agree with any part of this policy, we recommend refraining from using our website.    

Information We Collect    
To improve your experience, we may collect the following data:  

Personal Information  

• Full name, phone number, and email address    
• Billing and shipping addresses    
• Payment information necessary for transaction completion    
   

Browsing & Usage Data  

• Activity on our store, including prior purchases and preferences    
• Navigation patterns across product listings and featured sections    
   

Device & Technical Information  

• IP address, browser type, and device specifications    
• Location details (only if authorized)    
• Insights on site interactions for improved navigation and security    
   

Why We Collect Your Information    
Your data is used for purposes such as:  

• Order Fulfilment & Support: Completing transactions and addressing queries    
• News & Promotions: Sending updates or marketing content (only if you opt-in)    
• Security: Identifying and preventing fraudulent or suspicious activities    
• Legal Compliance: Meeting obligations under applicable laws    
   

How We Share Information    
We never sell your personal data. Data may only be shared in these situations:  

• With trusted third-party providers like payment processors or delivery partners    
• With legal authorities for compliance, investigation, or fraud prevention    
• With business partners required to provide services, under strict confidentiality    
   

Cookies    
We use cookies, web beacons, and similar tools to:  

• Improve your browsing experience    
• Analyze website traffic  

You can control or disable cookies through your browser settings.    

Data Security & Storage    
We adopt industry-standard security measures, including SSL encryption, secure servers, and limited access to safeguard your information. While we strive for maximum protection, complete security cannot be guaranteed.    

Data Retention    
We retain your personal information for 8–12 months after your last interaction unless a longer retention period is required by law for taxation, legal, or compliance purposes.    

Your Rights    
As a user, you have the following rights:  

• Access and update your personal data    
• Request deletion of your information (subject to legal restrictions)    
• Opt-out of marketing communications    
• Disable cookies via your browser    
   

Children’s Privacy    
Our services are intended for individuals aged 18 and above. We do not knowingly collect information from minors. Any data identified as belonging to a minor will be deleted immediately.    

Third-Party Links    
Our platform may connect with third-party payment gateways or financial services. We are not responsible for their privacy practices or content. Please review their policies before using such services.    

Policy Updates    
We may update this Privacy Policy periodically. All changes will be reflected on this page. Continued use of our website after updates constitutes acceptance of the revised policy.    

Consent    
By using our website, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.    

Contact Us    
For any questions or concerns regarding your data or this Privacy Policy, reach out to us at: ecomewiseinnovationspvtltd001@gmail.com, ecomewiseinnovationsauthorized@gmail.com.